Wednesday, April 16, 2014



WELCOME TO THE WORLD OF ING VYSYA CAREERS! ING VYSYA is looking for top talent. But why should you choose us above other companies? In a word: diversity. No other Financial Services Institution offers the diversity of growth, opportunities and cultures that you'll find at ING VYSYA. In the process of fostering a Global look & Outlook, we thrive, by sharing information across borders and across Business Units in working environments that foster Open Communication, Trust and Transparency. Another attraction of an ING VYSYA career is the opportunity for lifelong learning. We have an aggressive and fast paced career development for our employees through on-the-job and Leadership Programs followed by an excellent Performance Management System. Our boundary-less environment also supports

Job Description

Job Purpose: The Customer Care Manager is responsible for providing customer service and generation of sales leads at the branch 

Principal Accountabilities
Ensuring Zero leakage of income
Cross selling of TPP
Recovery of locker rent as per time lines
Responsible for verification process of transactions in the bank
Handling, tallying of security items ( day to day basis)
Verification and accepting of customer requests and processing of the same/forwarded to the respective units
Authorising of override transactions and handling of mails/couriers
Attending all customer queries and resolution of the same
Internal information/ communication with other units regarding customer complaints & requests
Maintenance of undelivered items and ensuring the delivery of the same to respective customers
Accepting request for TD issuance, renewal, closure including deposit loans
Handling TD related queries, follow up with customers;
Accepting transfer requests, RTGS, NEFT etc., from customers and ensuring the processing of the same as per time lines
Attending to any other customer queries. Locker operations and following related process

Desired Candidate Profile

Profile Description: Proficient in English and local language

Graduates with 50% marks

UG Qualifications:

  • B .Com (Any Specialization)
  • B.A. (Any Specialization)
  • B.Sc (Any Specialization)
  • BBA / BBM / BBS (Any Specialization)
  • BCA / BCM (Any Specialization)
  • BE / B.Tech (Any Specialization)

Graduation after: 2012.
Backlogs: None

Interested students are requested to apply through online:

Last date: April 30, 2014

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