Cozeva APPLIED RESEARCH WORKS Founded in 2008, Applied Research Works, Inc. (ARW) is a fastgrowing health information technology and services company with headquarters in Palo Alto, California. ARW’s flagship product, Cozeva, is designed to support health plans and systems to manage quality, cost and access with precision for valuebased health care. EHR (Electronic Health Records) Support Specialist There is a renaissance going on in health information technology – it is going through a dynamic phase. Creating, maintaining and updating Electronic Health Records have become an integral part of the Healthcare Management System. Electronic health record codes, medical and pharmacy claims and patientgenerated data have created a demand for EHR professionals. New customer support services will enable better payment models in this $3 trillion industry that will require smarter technologies to achieve the Triple Aim of sustainable costs, higher quality and better care. If you are interested in healthcare data services and how it impacts our customers, Applied Research Works India Pvt. Limited might just be the place for you! ARW is aggressively searching for individuals with excellent technical, analytical and communication skills along with a good aptitude in written and spoken English to join our EHR Support Team in Kolkata, India.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES As a EHR Support Specialist:
● You should have outstanding problemsolving skills. ● You will be troubleshooting issues with doctors, their staff and health plans in California, New Jersey and Hawaii in the use of our medical record and performance tracking platform Cozeva ® in realtime via webchat, phone and our ticketing system. ● You will work closely with our engineering team in the development and evolution of Cozeva ® and SureMetrics ® by providing feedback received and resolving issues encountered by our users. ● You should be able to work effectively with colleagues at all levels. ● You must be able to communicate in a clear and concise manner with internal and external customers, verbally and in writing. ● You will work US daytime hours – i.e. IST 6 p.m. to 3 a.m.
Require: Final year 2016 batch: BA - English, Mass Communication,
B.Sc - Statistics, Computer Sc
M.Sc – Computer Sc, Biotechnology, Microbiology
● Bachelor’s degree is required. Master’s degree is preferred. A degree in Information Systems/Technology, Health Sciences, BioEngineering/Technology or other related field is a plus. ● If you do not have a degree in any of the abovementioned fields, a background/interest and/or aptitude in health sciences or healthcare is beneficial. ● You should be a quick learner, analytical thinker and motivated worker. Knowledge of dataintensive programming (e.g., SQL, R, Python) is an advantage.
CTC: Rs. 3 lakhs pa + other benefits
WORK ENVIRONMENT and BENEFITS ARW offers a competitive salary and performance bonuses. In addition, we offer formal training, knowledge sharing, and career advancement based on merit. We also provide free lunch and snacks.
APPLICATION PROCESS Apply online, or send a cover letter and resume by email to firstname.lastname@example.org with a subject line beginning with this exact phrase: “EHR Support Specialist.”
Last date: April 25, 2016